FAQ
Who are we? We are one of the diary suppliers that mainly focusing on Customization Services located in Malaysia. We always aim to bring the highest flexibility & trendy designs for our clients.
What do we provide in Customization Services?
Basically, we provide our custom made components as in:
*Flexible Designs
*Sort of Material Types
*Variety of Material Colors
*Imprint Options
*Printing Services
*Packaging of Products
As components mentioned above, we can always bring you the exciting result as your desires.
Do we have Minimum Order Quantity (MOQ) on each product?
Each products have different Minimum Order Quantity. Kindly contact our sales representative for clarification.
How to place an order?
After confirmation of all details, our sales representative will prepare an Official Quotation & Final Artwork for final approval before proceed the mass production.
Can I have a sample request before proceed mass production?
Yes. You can always request for a sample before the mass production is started. However, the sample request could be slightly longer since most of items are Fully Custom Made. The sample request timeline will be determined by the complexity of designs & components of specification.
How much is the sample request cost? Can I refund afterward?
The sample fee will be charged accordingly upon the complexity & urgency of requests. Meanwhile, the sample fee is possible to be refunded which depending on the final order. Kindly re-confirm with sales representative during the sample request.
What should I submit my logo or insert for printing?
After the order details are finalized, our team will request for your printing files to prepare Final Artwork. We highly recommend all the files to be sending in Adobe Illustration (AI Format). Other file formats may cause unnecessary delays and additional charges for involving in restructure.
Payment Information
We accept the following payment methods:
*Bank in Cash
*Bank in Cheque (All cheques are payable to PU Leather Diary & Gifts Sdn Bhd)
*Wire Transfer / Telegraphic Transfer to our accounts.
The following is our banking account details:
Bank Account Name: PU Leather Diary & Gifts Sdn Bhd
Bank Name: Malayan Banking Berhad (MAYBANK)
Bank Address: 2-4-6, Jalan SJ/14, Taman Selayang Jaya, 68100 Batu Caves, Selangor.
SWIFT Code: MBBEMYKL
Bank Account Number: 512558345206
Company Address: Selayang Capitol Complex, Lot F.145-F1.46, Selayang-Kepong Expressway. 68100 Batu Caves, Selayang, Selangor, Malaysia.
Contact Number: 03-6138 8888
How much is the delivery charge?
We offer FREE DELIVERY with Klang Valley Area (*Terms & Condition apply). For outstation or oversea orders, we will arrange City-Link Express as our main Courier Services.
